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Handling Conflict & Difficult Conversations
Conflict in the workplace is inevitable — it's easier to hope to avoid it than to build our capacity to deal with it successfully. In this session, we’ll teach a process for approaching and resolving conflict and review how to prevent conflict from escalating. We’ll also focus some time on difficult conversations to help participants organize their thoughts and approach around these interactions.
Planning for Objections & Questions
The reality is successful sales have two times more objections than unsuccessful ones. In this 60-minute session led by special guest speaker Matt West from Golin, we’ll face our fear of objections head on to better understand what they actually stem from. We’ll learn a process for preparing for objections and review six data-backed tips for handling them like a pro.
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This 60-minute session led by Team Strong’s Julie Vessel will help us as employees not just survive, but thrive in change. Not an easy feat, as humans are wired to resist change - so we’ll dive deep into the optimal change mindset. We’ll leave you with some powerful tools and frameworks to help you ride the constant waves of change more effectively.
This 60-minute session led by Team Strong’s Maureen Falvey, will teach you how to run meetings that don't suck. We'll cover four steps of intentional meeting management and throughout the session, you'll apply frameworks and tools to a meeting you have planned or will plan in the near future.